Subject: Product Outage/Anomaly: (Update #1) Product Distribution This is a multi-part message in MIME format. --Boundary_(ID_Lc2pgrksat1kRq5wl1Zo1A) Content-type: text/plain; charset=utf-8; format=flowed Content-transfer-encoding: 7BIT *Update #1: *Problem is resolved. Push providers who use SFTP should check for hung sessions and restart if necessary.* * *Topic: *Product Outage/Anomaly: Product Distribution and Access (PDA) Outage Affecting Pass Through Data *Date/Time Issued: * April 4, 2018 1953Z** *Product(s) or Data Impacted: *All products received from external sources via SFTP to the Product Distribution and Access (PDA) system ** *Date/Time of Initial Impact: *April 4, 2018 1800Z *Date/Time of End: *April 4, 2018 1920Z *Length of Event: *1 Hour 20 Minutes *Details/Specifics of Change: *The ESPC PDA system experienced a problem affecting log-ins to our servers that external sources push to if they use the SFTP protocol. This is stopping flow of some external, pass through data. Technicians are investigating. ** *Contact Information for Further Information:*ESPC Operations at ESPCOperations@noaa.gov and 301-817-3880 . ** *Web Site(s) for applicable information:*N/A ** This message was sent by ESPC.Notification@noaa.gov . You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880 . Please note: it may take up to two business days to process your unsubscribe request. _ --Boundary_(ID_Lc2pgrksat1kRq5wl1Zo1A) Content-type: text/html; charset=utf-8 Content-transfer-encoding: 8BIT

Update #1: Problem is resolved. Push providers who use SFTP should check for hung sessions and restart if necessary.

Topic:  Product Outage/Anomaly: Product Distribution and Access (PDA) Outage Affecting Pass Through Data

Date/Time Issued:  April 4, 2018 1953Z

Product(s) or Data Impacted: All products received from external sources via SFTP to the Product Distribution and Access (PDA) system

Date/Time of Initial Impact:  April 4, 2018 1800Z

Date/Time of End:  April 4, 2018 1920Z

Length of Event:  1 Hour 20 Minutes

Details/Specifics of Change:  The ESPC PDA system experienced a problem affecting log-ins to our servers that external sources push to if they use the SFTP protocol.  This is stopping flow of some external, pass through data.  Technicians are investigating.  

Contact Information for Further  Information: ESPC Operations at ESPCOperations@noaa.gov and 301-817-3880.    

Web Site(s) for applicable information: N/A

 

This message was sent by ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.govor (301) 817-3880. Please note: it may take up to two business days to process your unsubscribe request.
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