Subject: Administrative: Update #1: Product Distribution and Access PDA
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*Update #1: *The PDA communication anomaly was resolved at 1440Z
and PDA
is operating nominally. Due to the nature of the communication
drop, PDA
received and subscribers may have received incomplete and/or zero
length
files. NWave trouble ticket 11157 was opened to track the NWave tunnel
communication issue.
*Topic: *PDA Communication Anomaly Causing Intermittent Failures
*Date/Time Issued: * June 28, 2018 1515Z
*Product(s) or Data Impacted: *Communication services for the Product
Distribution and Access (PDA) system experiencing intermittent issues
*Date/Time of Initial Impact: *June 28, 2018 1320Z
*Date/Time of Expected End: *June 28, 2018 1440Z
*Length of Event: *80 minutes
*Details/Specifics of Change: *The PDA environment at NSOF OPS is
experiencing intermittent issues with communication tunnels that
use the
NWAVE network. This is resulting in intermittent delivery failures
to/from providers and subscribers serviced with these paths. Failing
transactions are being resent as soon as possible as subsequent
attempts
are sometimes successful. Updates will be provided as new information
becomes available.
*Contact Information for Further Information:*ESPC Operations at
ESPCOperations@noaa.gov and 301-817-3880.
*Web Site(s) for applicable information:*N/A
This message was sent by ESPC.Notification@noaa.gov. You have been sent
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for any reason, you wish to unsubscribe, please contact ESPC Help Desk
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Update
#1: The
PDA communication anomaly was resolved at 1440Z and PDA is
operating nominally. Due to the nature of the communication
drop, PDA received and subscribers may have received incomplete
and/or zero length files. NWave trouble ticket 11157 was opened
to track the NWave tunnel communication issue.
Topic:
PDA
Communication Anomaly Causing Intermittent Failures
Date/Time
Issued: June
28, 2018 1515Z
Product(s)
or Data Impacted: Communication
services for the Product Distribution and Access (PDA) system
experiencing intermittent issues
Date/Time
of Initial Impact: June
28, 2018 1320Z
Date/Time
of Expected End: June
28, 2018 1440Z
Length
of Event: 80
minutes
Details/Specifics
of Change: The
PDA environment at NSOF OPS is experiencing intermittent issues
with communication tunnels that use the NWAVE network. This is
resulting in intermittent delivery failures to/from providers
and subscribers serviced with these paths. Failing transactions
are being resent as soon as possible as subsequent attempts are
sometimes successful. Updates will be provided as new
information becomes available.
Contact
Information for Further Information:
ESPC Operations at ESPCOperations@noaa.gov
and 301-817-3880.
Web
Site(s) for applicable information:
N/A
This message was sent by ESPC.Notification@noaa.gov.
You have been sent this and other notifications because you have
opted in to receive it. If for any reason, you wish to unsubscribe,
please contact ESPC Help Desk at ESPCOperations@noaa.gov
or (301) 817-3880. Please note: it may take up to two business days
to process your unsubscribe request.
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