Subject: Product Outage/Anomaly: (Update #24), This is a multi-part message in MIME format. --Boundary_(ID_2uMJPivWclfC2GGnpXlEMQ) Content-type: text/plain; charset=windows-1252; format=flowed Content-transfer-encoding: 7BIT *Update #24*: GOES-13 (GOES-East) Sounder instrument is still experiencing an anomaly with the filter wheel motor. Power cycling of the motor windings will continue. Engineers are still investigating the problem. Updates will be sent once a week until further notice. *Update #23*: GOES-13 (GOES-East) Sounder instrument is still experiencing an anomaly with the filter wheel motor. Power cycling of the motor windings will continue. Engineers are still investigating the problem. Updates will be sent once a week until further notice. *Update #22*: GOES-13 (GOES-East) Sounder instrument is still experiencing an anomaly with the filter wheel motor. Power cycling of the motor windings will continue. Engineers are still investigating the problem. Updates will be sent once a week until further notice. *Update #21*: GOES-13 (GOES-East) Sounder instrument is still experiencing an anomaly with the filter wheel motor. Power cycling of the motor windings will continue. Engineers are still investigating the problem. Updates will be sent once a week until further notice. *Update #20**:* GOES-13 (GOES-East) Sounder instrument is still experiencing an anomaly with the filter wheel motor. Power cycling of the motor windings will continue. Engineers are still investigating the problem. Updates will be sent once a week until further notice. * **Update #19: *GOES-13 (GOES-East) Sounder instrument is still experiencing an anomaly with the filter wheel motor. Power cycling of the motor windings will continue. Engineers are still investigating the problem. Updates will be sent once a week until further notice. * **Update #18*: GOES-13 (GOES-East) Sounder instrument is still experiencing an anomaly with the filter wheel motor. Power cycling of the motor windings will continue. Engineers are still investigating the problem. Updates will be sent once a week until further notice. *Update #17*: GOES-13 Sounder instrument anomaly investigation revealed that filter wheel motor has come to a complete or near complete stop. Power cycle of the motor windings has been executed for past two weeks with no observable improvement. GOES-13 (GOES-East) Sounder IR data outage will continue indefinitely. Engineers will continue to perform Sounder recovery activities. This is the final update for GOES-13 (GOES-East) Sounder IR Data Outage. *Update #16*: GOES-13 (GOES-East) Sounder instrument is still experiencing an anomaly. Engineers are still investigating the problem. Updates will only be sent every 24 hours until further notice. *Update #15*: GOES-13 (GOEGOES-13 (GOES-East) Sounder instrument is still experiencing an anomaly. Engineers are still investigating the problem. Updates will only be sent every 24 hours until further notice. *Update #14*: GOES-13 (GOES-East) Sounder instrument is still experiencing an anomaly. Engineers are still investigating the problem. Updates will only be sent every 24 hours until further notice. * **Update #13:* GOES-13 (GOES-East) Sounder instrument is still experiencing an anomaly. Engineers are still investigating the problem. Updates will only be sent every 24 hours until further notice. * **Update #12:* GOES-13 (GOES-East) Sounder instrument is still experiencing an anomaly. Engineers are still investigating the problem. Updates will only be sent every 24 hours until further notice. * **Update #11:* GOES-13 (GOES-East) Sounder instrument is still experiencing an anomaly. Engineers are still investigating the problem. Updates will only be sent every 24 hours until further notice. * **Update #10*: GOES-13 (GOES-East) Sounder instrument is still experiencing an anomaly. Engineers are still investigating the problem. Updates will only be sent every 24 hours until further notice. *Update #9*: GOES-13 (GOES-East) Sounder instrument is still experiencing an anomaly. Engineers are still investigating the problem. Updates will only be sent every 24 hours until further notice. *Update #8*: GOES-13 (GOES-East) Sounder instrument is still experiencing an anomaly. Engineers are still investigating the problem. Updates will only be sent every 24 hours until further notice. *Update #7*: GOES-13 (GOES-East) Sounder instrument is still experiencing an anomaly. Engineers are still investigating the problem. Updates will only be sent every 24 hours until further notice. *Update #6*: GOES-13 (GOES-East) Sounder instrument is still experiencing an anomaly. Engineers are still investigating the problem. Updates will only be sent every 24 hours until further notice.* ** **Update #5: *GOES-13 (GOES-East) Sounder instrument is still experiencing an anomaly. Engineers are still investigating the problem. Updates will only be sent every 24 hours until further notice. * **Update #4:* GOES-13 (GOES-East) Sounder instrument is still experiencing an anomaly. Engineers are still investigating the problem. Updates will only be sent every 24 hours until further notice. * **Update #3:* GOES-13 (GOES-East) Sounder instrument is still experiencing an anomaly. Engineers are still investigating the problem. * **Update #2:* Effective immediately; all the GOES-13 (GOES-East) sounding products are ceased to produce and stop distribution as we are experiencing an anomaly with the sounder instrument. Engineers are investigating the problem. We will inform you when we resume our normal operations. * **Update #1*: GOES-13 (GOES-East) Sounder IR Data Outage *Topic:* GOES-13 (GOES-East) Sounder IR Data Products Outage *Date/Time**Issued:*February 03, 2016 1806Z* * *Product(s) or Data Impacted:* GOES-13 (GOES-East) Sounder data Blended Hydrometorological Products - Blended TPW Microwave AWIPS Products - Blended TPW Microwave McIDAS Products - Blended TPW GOES Gridded Cloud Product GOES VARiable data AFEP/Ingestor - GOES N-AWIPS Ingest Single Field of View BUFR Single Field of View SDPI for AWIPS Single Field of View TPW Sounding ASOS SCSP Web Pages *Date/Time of Initial Impact:*November 20, 2015 0922Z ** *Date/Time of Expected End:* TBD *Length of Outage:* TBD *Details/Specifics of Change:*GOES-13 (GOES-East) Sounder instrument is experiencing an anomaly. Engineers are investigating the problem. GOES-13 Sounder IR data is not available. **Effective immediately all the GOES-13 (GOES-East) sounding products are ceased to produce and stop distribution as we are experiencing an anomaly with the sounder instrument. Engineers are investigating the problem. We will inform you when we will resume our normal operations. *Contact Information for Further Information:* ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880** *Web Site(s) for applicable information:* See http://www.ssd.noaa.gov/PS/PCPN/pcpn-na.html for operational GOES Sounder derived products This message was sent by ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it.If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.govor (301) 817-3880 . Please note: it maytake up to two business days to process your unsubscribe request. --Boundary_(ID_2uMJPivWclfC2GGnpXlEMQ) Content-type: text/html; charset=windows-1252 Content-transfer-encoding: 8BIT Update #24: GOES-13 (GOES-East) Sounder instrument is still experiencing an anomaly with the filter wheel motor. Power cycling of the motor windings will continue. Engineers are still investigating the problem. Updates will be sent once a week until further notice.

Update #23:  GOES-13 (GOES-East) Sounder instrument is still experiencing an anomaly with the filter wheel motor. Power cycling of the motor windings will continue. Engineers are still investigating the problem. Updates will be sent once a week until further notice.

Update #22: GOES-13 (GOES-East) Sounder instrument is still experiencing an anomaly with the filter wheel motor. Power cycling of the motor windings will continue. Engineers are still investigating the problem. Updates will be sent once a week until further notice.

Update #21: GOES-13 (GOES-East) Sounder instrument is still experiencing an anomaly with the filter wheel motor. Power cycling of the motor windings will continue. Engineers are still investigating the problem. Updates will be sent once a week until further notice.

Update #20: GOES-13 (GOES-East) Sounder instrument is still experiencing an anomaly with the filter wheel motor. Power cycling of the motor windings will continue. Engineers are still investigating the problem. Updates will be sent once a week until further notice.

Update #19: GOES-13 (GOES-East) Sounder instrument is still experiencing an anomaly with the filter wheel motor. Power cycling of the motor windings will continue. Engineers are still investigating the problem. Updates will be sent once a week until further notice.

Update #18: GOES-13 (GOES-East) Sounder instrument is still experiencing an anomaly with the filter wheel motor. Power cycling of the motor windings will continue. Engineers are still investigating the problem. Updates will be sent once a week until further notice.

Update #17:  GOES-13 Sounder instrument anomaly investigation revealed that filter wheel motor has come to a complete or near complete stop.  Power cycle of the motor windings has been executed for past two weeks with no observable improvement.   GOES-13 (GOES-East) Sounder IR data outage will continue indefinitely.  Engineers will continue to perform Sounder recovery activities.  This is the final update for GOES-13 (GOES-East) Sounder IR Data Outage.

Update #16: GOES-13 (GOES-East) Sounder instrument is still experiencing an anomaly.  Engineers are still investigating the problem. Updates will only be sent every 24 hours until further notice.

Update #15: GOES-13 (GOEGOES-13 (GOES-East) Sounder instrument is still experiencing an anomaly.  Engineers are still investigating the problem. Updates will only be sent every 24 hours until further notice.

Update #14: GOES-13 (GOES-East) Sounder instrument is still experiencing an anomaly.  Engineers are still investigating the problem. Updates will only be sent every 24 hours until further notice.

Update #13: GOES-13 (GOES-East) Sounder instrument is still experiencing an anomaly.  Engineers are still investigating the problem. Updates will only be sent every 24 hours until further notice.

Update #12: GOES-13 (GOES-East) Sounder instrument is still experiencing an anomaly.  Engineers are still investigating the problem. Updates will only be sent every 24 hours until further notice.

Update #11: GOES-13 (GOES-East) Sounder instrument is still experiencing an anomaly.  Engineers are still investigating the problem. Updates will only be sent every 24 hours until further notice.

Update #10: GOES-13 (GOES-East) Sounder instrument is still experiencing an anomaly.  Engineers are still investigating the problem. Updates will only be sent every 24 hours until further notice.

Update #9: GOES-13 (GOES-East) Sounder instrument is still experiencing an anomaly.  Engineers are still investigating the problem. Updates will only be sent every 24 hours until further notice.

Update #8: GOES-13 (GOES-East) Sounder instrument is still experiencing an anomaly.  Engineers are still investigating the problem. Updates will only be sent every 24 hours until further notice.
 
Update #7: GOES-13 (GOES-East) Sounder instrument is still experiencing an anomaly.  Engineers are still investigating the problem. Updates will only be sent every 24 hours until further notice.

Update #6: GOES-13 (GOES-East) Sounder instrument is still experiencing an anomaly.  Engineers are still investigating the problem. Updates will only be sent every 24 hours until further notice.

Update #5: GOES-13 (GOES-East) Sounder instrument is still experiencing an anomaly.  Engineers are still investigating the problem. Updates will only be sent every 24 hours until further notice.

Update #4: GOES-13 (GOES-East) Sounder instrument is still experiencing an anomaly.  Engineers are still investigating the problem. Updates will only be sent every 24 hours until further notice.

Update #3: GOES-13 (GOES-East) Sounder instrument is still experiencing an anomaly.  Engineers are still investigating the problem.
 
Update #2:  Effective immediately; all the GOES-13 (GOES-East) sounding products are ceased to produce and stop distribution as we are experiencing an anomaly with the sounder instrument.  Engineers are investigating the problem.  We will inform you when we resume our normal operations.

Update #1:  GOES-13 (GOES-East) Sounder IR Data Outage      


Topic:  GOES-13 (GOES-East) Sounder IR Data Products Outage

Date/Time Issued:  February 03, 2016 1806Z

Product(s) or Data Impacted: 

GOES-13 (GOES-East) Sounder data
Blended Hydrometorological Products - Blended TPW
Microwave AWIPS Products - Blended TPW
Microwave McIDAS Products - Blended TPW
GOES Gridded Cloud Product
GOES VARiable data
AFEP/Ingestor - GOES
N-AWIPS Ingest
Single Field of View BUFR
Single Field of View SDPI for AWIPS
Single Field of View TPW
Sounding ASOS SCSP
Web Pages

Date/Time of Initial Impact:  November 20, 2015  0922Z


Date/Time of Expected End:  TBD

Length of Outage:  TBD

Details/Specifics of Change:  GOES-13 (GOES-East) Sounder instrument is experiencing an anomaly.  Engineers are investigating the problem.  GOES-13 Sounder IR data is not available.   Effective immediately all the GOES-13 (GOES-East) sounding products are ceased to produce and stop distribution as we are experiencing an anomaly with the sounder instrument.  Engineers are investigating the problem.  We will inform you when we will resume our normal operations.        

Contact Information for Further Information:  ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880

Web Site(s) for applicable information:
 
See http://www.ssd.noaa.gov/PS/PCPN/pcpn-na.html for operational GOES Sounder derived products

This message was sent by ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.govor (301) 817-3880. Please note: it may take up to two business days to process your unsubscribe request.


 --Boundary_(ID_2uMJPivWclfC2GGnpXlEMQ)--